Our Refund Policy
Please note that we provide refunds to customers ONLY when the work hasn’t been started. If the services or the work has started, No Refund will be issued. We invest our money, time, energy, and internet data into any project we start so no refund will be issued once the work has begun.
WE PLAY FAIR, WE EXPECT THE SAME FROM OUR CLIENTS. HERE ARE THE CLEAR TERMS:
– Refund requests such as: ‘Payment Not Authorized’: It’s really easy for us to prove that this payment was authorized because we have information on you, including (your IP address, credit card information, friends in common, and more), to prove your identity. These types of refund requests will be denied.
– Refund requests such as: ‘I Had No Way To Contact You’: Our contact information is located on almost every page on this website including the Header and the Footer so you can contact us at anytime
– We do the best we can to help our clients have the best experience with our services and by doing our due-diligence like we do, is part of offering an EXCELLENT service.
– By purchasing any of our products or services, you acknowledge our refund policy and accept these terms and conditions.
– If you need support or want to talk to us before purchasing, you can contact us here (Contact Us)
WE SET-UP OUR REFUND POLICY LIKE THIS BECAUSE:
1. Credit card providers and payment processors like PayPal for example, frown on refunds, and we want to remain in good terms with our payment processors. By doing our due diligence like we did and do, we protect our most valued assets i.e. our payment processors.
3. By doing our due diligence like we did, EVERYONE (including you) was/are protected and advised transparently.
By having a solid refund policy like this, we are protecting the interest of EVERYONE implicated in the transaction, including you considering you are a client yourself.
(Please note that ONCE WORK HAS BEGUN ON THE SERVICES YOU PAID FOR, NO REFUND WILL BE ISSUED)